Term and Conditions

We value your choice for considering AbuDhabiCityTour.org. We also value your preferences for the selection of your tour package but we suggest you go through our Terms and Conditions before you book your tour. The Terms and Conditions page highlights the rules and regulations as a framework for our business. When you book your tour, we assume that you agree with our terms and conditions and be a part of our exciting journey.

Pricing and Modification in Rates

The cost of each tour stated on our website is calculated as the aggregate cost per person. This cost excludes the tip or service charges for drivers, crew members and other serving staff during the tour. We reserve the right to change or modify these prices without any notification. These changes are subject to changes in the price of fuel, transportation, hotel reservation, and other services.

Billing and Account Information

You can pay for your booking in cash at the time of pickup. You can also opt for bank transfers/deposits before the commencement of the tour. We reserve the right to cancel any booking if the customer provides incorrect details for online/bank transactions.

Changes in Itinerary

Based on construction sites or weather conditions, there might be changes in the itinerary and we will let you know at the time of pickup. You can confirm your travel routes through our helpline. 

Insurances

We do not compensate or refund the booking payments in case of emergencies or natural disasters. We do not provide any insurance for accidents, sickness, incidents, damages or loss. We neither provide travel insurance.

Mandatory Documents

Visitors are advised to carry their valid ID documents to prove their identity and other documents required during travelling. Visitors from foreign countries should always carry their passports and visas either in printed form or a soft copy on their mobile. We are not liable for any issues regarding deficient documents.

Limitations and Prohibited Use

The site data and its content are solely owned by us and using it for any unlawful purpose is strictly prohibited. Use of this site for any illegal act will lead to serious consequences and we reserve the absolute right to take strict actions under laws.

Updates in Terms and Conditions

We can update our terms and conditions based on requirements without any notice. We can add or omit any part of our terms and conditions. The updates will be posted on the website for the knowledge of the customers.

Cancellation Policy

In case of cancellation 48 hours before the tour takes place, no charges will be deducted. If you cancel your tour after 48 hours but before 24 hours, 50% of the charges will be deducted. In case of cancellation before 24 hours of the tour, 100% charges will be deducted.

No Appearance

If you do not show up on the day of the tour, all your reservations and discounts will be cancelled and no refund will be made. These reservations will not be acceptable for future bookings.